Lifeguard Services - Request For Information

1.0 Notice

This Request for Information is issued solely for market research and planning purposes. It is not a request for proposals or quotations, nor a solicitation for a contract, nor an assistance instrument award. This notice should not be interpreted as a commitment to issue a solicitation or award a contract, nor does it limit the Government’s approach to acquisition. This RFI does not obligate the Government, and the Government will not reimburse any costs incurred in responding. Its purpose is to assess industry interests, capabilities, and qualifications. Responses to this notice, along with other market research, will inform the acquisition strategy, and help the Government further define its requirement.

2.0 Proposed Contract Details

The objective of this Request for Information (RFI) is to identify sources capable of providing non-personal aquatic lifeguard services for the Kirtland Air Force Base 50-meter swimming pool. The primary goal is to ensure a safe and secure aquatic environment for all patrons. This includes providing certified and trained lifeguard personnel to conduct vigilant supervision of swimming activities, enforce all pool safety regulations, and administer immediate rescue and first aid care as required. A key objective is also to ensure the contractor can perform and report on daily water quality tests and effectively communicate with government representatives to ensure the pool is only operational when chemical levels are within a safe and acceptable range.

2.1 Required Hours of Operation

Lifeguard coverage is required for the following hours, Monday through Friday, excluding down days and Federal Holidays.

2.2 Please see attachments for Sample Duty Day Hours of Operations

2.3 Estimated Workload Calculation

Based on the required hours of operation, the estimated total operating hours are as follows for one lifeguard:

• Weekly Hours: 45 hours
• Monthly Hours (Approximate): 195 hours
• Annual Hours: 2,340 hours

2.4 Projected Duties

1. Opening Procedures: Contractor personnel could be responsible for daily opening tasks, including:
   • Conducting and documenting water quality tests.
   • Removing and stowing the automated pool cleaner.
   • Installing pool ladders and stairs for patron access.
   • Performing a comprehensive inspection of the facility to ensure it is safe, clean, and ready for use.
2. Closing Procedures: At the conclusion of swim sessions, personnel would potentially be responsible for:
   • Ensuring all patrons have exited the premises.
   • Removing and storing pool ladders and stairs.
   • Deploying the automated pool cleaner for overnight cleaning.
   • Conducting a final security check to verify all doors and gates are secured and locked.
3. Water Quality & Staffing:
   • The lifeguard staff's role could be limited to testing the pool water prior to opening. If chemical levels are outside the acceptable range, they would notify civil engineering to initiate a service call.
   • The handling, addition, and balancing of pool chemicals could be performed by a separate contractor.
   • The contractor would need to provide enough staff to keep at least two lifeguards on duty during operating hours, while also accommodating a required 10-minute break for each lifeguard every hour. This could be achieved with a minimum of three personnel per session.

3.0 Governing Regulations

All services must be performed in strict accordance with Department of the Air Force Instruction (DAFI) 34-101, Air Force Fitness and Sports Programs. Key excerpts regarding minimum staffing levels are provided for your reference:

• 20.6.1. At a minimum, two lifeguards are required to be on duty and at their stations during open recreational swimming. A minimum patron-to-lifeguard ratio of 50:1 or less must be maintained.
• 20.6. Stricter state and local laws governing lifeguard staffing must be followed. Staffing levels must accommodate a 10-minute break every hour for lifeguards.
• 20.6.2. During adult lap swimming or instructional programs with fewer than 20 participants, at least one lifeguard is required. This requirement can be met by a lifeguard-certified instructor who remains out of the water and in a position to supervise the entire group.

4.0 Requested Information & Submission Details

Interested parties who desire to participate in this RFI are encouraged to submit responses that clearly demonstrate an ability to meet the stated requirements in the time frame specified. Submissions should be organized as follows:

4.1 Statement of Capabilities

Please limit your Statement of Capabilities to no more than seven (7) single-spaced, 12-point font-typed pages. Within your response, please provide detailed information on the following:

• Technical Capabilities: A description of your company’s methodology for providing qualified lifeguard and facility management services. This should include your plan for recruiting, certifying, and training personnel, your proposed staffing plan to meet the specified on-duty and break requirements, and how your operational procedures will address all duties outlined in this RFI (including opening/closing procedures and water quality testing).
• Cost Estimates: An estimated pricing model for providing the required services. This could be presented as a blended hourly rate for lifeguard personnel, a cost per Full-Time Equivalent (FTE), or a fixed monthly price for the entire scope of work.
• Roadmap Schedule: An estimated timeframe for the service.
• Teaming Arrangements: A description of any teaming arrangements, partnerships, or subcontracting plans that would be utilized. This should include any proposed partnerships for Government Resources (e.g., personnel, hardware, facilities, or other capabilities).

4.2 Required Attachments & Appendices

• Questionnaire: Respondents must complete and include the questionnaire attached to this RFI.
• Risk Appendix (Optional): Contractors are encouraged to include an additional appendix of no more than three (3) single-spaced, 12-point font-typed pages. This appendix should identify what the contractor believes to be the highest risks associated with the service, along with proposed risk management approaches and actions.

4.3 Data Handling and Security

• Proprietary Information: Information associated with this effort is unclassified. If respondents wish to restrict the distribution of their capability statements, they must be marked appropriately. Respondents are responsible for protecting and marking proprietary information at the appropriate level, and the Government shall not be liable for any improperly identified proprietary information. Proprietary information will be safeguarded in accordance with applicable Government regulations.
• Classified Information: While the information in this RFI is unclassified, any potential resulting award agreement may contain classified portions. Please describe your company’s capabilities and procedures for accessing, handling, and storing classified information in accordance with applicable security regulations.

4.4 Submission of Documentation

Responses to the RFI shall be submitted to the points of contact below by 1500 30 April 2026. Ensure only .pdf, .doc, .docx, .xsls, or .xls documents are attached to your email. All other attachments may be deleted. Please submit all responses to the following POCs:

Ms. Monique Mclaughlin, monique.mclaughlin.2@us.af.mil

2d Lt Jinta Sasamori, jinta.sasamori.1@us.af.mil