Contact Center Training and Content (CTC)
Department of Health and Human ServicesCenters For Medicare And Medicaid ServicesSources SoughtNAICS • 541611PSC • R499Set-Aside • SBASolicitation • 260172J
The purpose of this contract is to develop training and e-Learning products designed to increase the Medicare and Marketplace knowledge of the CSRs and support them in providing world class service to our beneficiaries and consumers. It is important that the potential…
Posted: Feb 03, 2026Due: Mar 05, 2026• Due in 30d