Next Generation IT Services (NGITS) Operations Services
Justification from OFFICE OF THE ASSISTANT SECRETARY FOR ADMINISTRATION (ASA) • HEALTH AND HUMAN SERVICES, DEPARTMENT OF. Place of performance: VA. Industry: NAICS 541519 • PSC DE01.
Market snapshot
Awarded-market signal for NAICS 541519 (last 12 months), benchmarked to sector 54.
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Point of Contact
Agency & Office
More in NAICS 541519
Description
The contractor provides a range of services to support OCIO/OPS operations and provides IT support to OCIO/OPS customers. The services include service desk, desk side support, infrastructure support, security operations, network operations, managing service requests, proactive monitoring, and hardware and software maintenance and support. The contractor ensures the smooth operation of the organization's IT infrastructure, resolves technical issues, implements upgrades and updates, and provides proactive monitoring and maintenance to optimize performance and minimize downtime. The contractor enables the organization to effectively utilize technology and ensure the reliability, security and efficiency of IT systems to minimize downtime. The total period of performance is 18 months, inclusive of option periods.
Award Info
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BidPulsar Analysis
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