Military & Family Readiness Technician/Front Desk Administrator
Solicitation from DEPT OF THE AIR FORCE • DEPT OF DEFENSE. Place of performance: Lakenheath, Suffolk • United Kingdom. Response deadline: Jan 12, 2026. Industry: NAICS 561110 • PSC R699.
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Point of Contact
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Description
Amendment #1 - Questions and answers attached, updated PWS, and new solicitation due date. Updated points of contacts.
The contractor shall provide administrative assistance for the congressionally mandated Transition Assistance Program (TAP) at the Airman and Family Readiness Center (A&FRC), RAF Lakenheath, UK. The contractor will work directly with the TAP program manager; and will provide basic information on the TAP process to separating service members and their families. The Contractor will refer customers to the TAP program manager for questions beyond the scope of the basic TAP process identified in the Performance Work Statement (PWS). The contractor will be responsible for tracking the TAP services of separating service members; as well as updating internal records and maintaining data in the Air Force Family Integrated Results Statistical Tracking (AFFIRST) system for service members and their families.
Files
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BidPulsar Analysis
A practical, capture-style breakdown of fit, requirements, risks, and next steps.
This opportunity involves providing Military & Family Readiness Technician/Front Desk Administrator services for the Department of the Air Force. It is crucial for companies with relevant experience and capabilities to respond. Successful bidders will demonstrate their proficiency in customer service, administrative tasks, and familiarity with military family programs.
The buyer seeks a contractor to fulfill administrative and readiness support roles that assist military families effectively at an Air Force installation.
- Define roles and responsibilities of the Front Desk Administrator
- Outline customer service protocols
- Establish reporting mechanisms for readiness services
- Develop training plans for staff
- Integrate family programs into administration tasks
- Cover letter outlining company qualifications
- Detailed resume of key personnel
- Past performance references
- Proposed timeline for the services
- Cost proposal with rates
Source coverage notes
Some notices publish limited source detail. Confirm these points before final bid/no-bid decisions.
- Detailed service expectations and deliverables
- Location specifics for performance
- Budgetary constraints or estimated funding
- Key stakeholders for outreach
- Desired qualifications for personnel
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