Internal Revenue Service (IRS) Taxpayer Assistance Center (TAC) Modernization
Presolicitation from INTERNAL REVENUE SERVICE • TREASURY, DEPARTMENT OF THE. Place of performance: GA. Response deadline: Feb 20, 2026. Industry: NAICS 541611 • PSC R799.
Market snapshot
Awarded-market signal for NAICS 541611 (last 12 months), benchmarked to sector 54.
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Description
The purpose of this RFI is to seek contractors to support IRS in assessing and implementation of a roadmap to modernize the over 350 nationwide TAC offices that provide assistance to taxpayers who require in-person help with tax law inquiries, account resolution, identify verification and other taxpayer needs. As part of this implementation, we will need support to 1) Document current state, 2) Develop a roadmap for future state and 3) help implementation of approved roadmap. This would be a comprehensive modernization effort including people, technology and reporting.
February 12, 2026, the amendment 1 to the attachment 4 and the RFI submission instructions are posted.
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