NAICS 811210 opportunities: OEM medical imaging service, VA print-press support, and critical facility troubleshooting

Executive takeaway

These notices cluster around equipment service under NAICS 811210 (Electronic and Precision Equipment Repair and Maintenance), but they are not interchangeable. Two are explicit or intended sole-source actions tied to OEM authorization/software rights (Siemens imaging systems in South Korea; Lumenis laser service). One VA requirement is a SDVOSB set-aside follow-on for a Xerox press service agreement with a clear subcontracting-compliance flag. Another is a short-fuse troubleshooting-and-repair task for a specific UPS model with a defined post-service reporting deliverable.

What the buyer is trying to do

Preventive Maintenance and Repair Services for Siemens CT System and Siemens X-Ray Systems at BDAACH, Camp Humphreys

The Army health contracting activity is signaling an intent to award a firm-fixed-price, non-personal services contract to keep government-owned Siemens CT and X-ray systems fully functional, maintained and repaired per OEM specifications, including labor, parts, materials, and travel. The notice frames this as a sole-source action to the exclusive authorized service provider in South Korea, while still allowing capability statements/quotes from responsible sources.

J074—Communications Xerox Press Service Agreement

VA is running a follow-on service agreement for a Xerox press. The amendment confirms it is a follow-on (previously awarded to a named incumbent under the referenced contract), highlights limitations on subcontracting (in an attachment), and acknowledges OEM end-of-life support timing that drives a revised period of performance in the price/cost schedule attachment.

Other NAICS 811210 service signals in this batch

• Eppendorf epMotion service (follow-on, Base+2) and a GE OEC Elite CFD emergency repair appear to be equipment-specific service needs, but the provided snippets include minimal detail—attachments/notice text will govern.
• The Navy UPS troubleshooting requirement is focused on diagnosis, corrective actions to restore normal status, and a detailed report within one week after repair.
• The VA Lumenis Selecta Trio service agreement is communicated as an intent to negotiate sole source under FAR Subpart 13.2, while allowing capability statements by the stated deadline.

What work is implied (bullets)

• OEM-standard preventive maintenance and break/fix repairs for imaging systems (Siemens CT and Siemens X-ray), including labor, parts/materials, and travel, performed IAW OEM specifications.
• Authorized-service posture where software rights/authorization to work on OEM systems is a gating requirement (explicitly stated for Siemens; implied for other OEM service agreements).
• Follow-on service agreement execution for print/press equipment (Xerox), with compliance to VA subcontracting limitations and revised PoP tied to equipment supportability/end-of-life.
• Diagnostic + corrective maintenance on UPS 93PM-L-60 series: comprehensive diagnosis, fault cause analysis, risk assessment, repair actions (including parts/consumables), and return to no-fault status.
• Documentation deliverables for the UPS task: a report within one week following troubleshooting/repair including current condition, past fault log, and detailed actions performed, plus recommended preventative corrective actions.
• Emergency repair response posture (GE OEC Elite CFD notice) where lead time and parts availability can be decisive (verify details in the full notice/attachments).

Who should bid / who should pass (bullets)

• Bid if you are the OEM, the OEM-authorized service provider, or can clearly document authorization/software rights for the specific system(s) (especially relevant to the Siemens imaging notice and the Lumenis laser notice).
• Bid the VA Xerox press action if you are an SDVOSB and can comply with the stated limitations on subcontracting (review the referenced attachment) while supporting the revised PoP tied to OEM end-of-life.
• Bid the UPS troubleshooting requirement if you have demonstrated experience with the specified UPS model family, can mobilize quickly, and can produce the required technical report deliverable on the stated timeline.
• Pass the Siemens Korea requirement if you cannot credibly rebut the exclusivity claim (exclusive distributor/service provider; software rights) with documentation—this is positioned as sole source.
• Pass any OEM service agreement where you cannot access proprietary diagnostics/software, parts channels, or manufacturer authorization needed to meet OEM specs.
• Pass the SDVOSB set-aside if you cannot meet the set-aside eligibility and the subcontracting limitations in the cited VAAR attachment.

Response package checklist (bullets; if unknown say 'verify in attachments')

• Capability statement tailored to the specific OEM system(s) and model(s) (for notices that allow capability statements in lieu of full quotes).
• Proof of OEM authorization / distributor status / software rights where required or implied (critical for Siemens and Lumenis-related actions).
• Technical approach describing preventive maintenance, troubleshooting, and repair workflow, including parts/consumables management.
• Past performance references for similar OEM equipment service agreements (verify any forms/templates in attachments).
• Pricing schedule aligned to the buyer’s format (for the VA Xerox action, see the referenced price/cost schedule attachment; for others, verify in attachments).
• Subcontracting compliance approach for the VA SDVOSB action, explicitly addressing the referenced limitations on subcontracting (verify exact clause language in Attachment 2).
• Reporting sample or outline for the UPS deliverable (condition summary, fault log, actions performed, and preventative corrective actions).
• Submission instructions and deadlines (verify in attachments and the notice body; some notices state that no solicitation will be issued).

Pricing & strategy notes (how to research pricing; do not invent pricing numbers)

For NAICS 811210 service agreements, pricing credibility usually hinges on how you justify labor approach, parts coverage, travel, and response times—especially when the buyer expects OEM-spec service.

• Anchor to incumbent/follow-on context: The VA Xerox press action is explicitly a follow-on and names the prior award and contract number. Use that breadcrumb to research historical award details and structure your pricing narrative around continuity, supportability, and revised PoP constraints (as reflected in the updated price/cost schedule attachment).
• Validate OEM supportability windows: Where the notice references end-of-life support constraints (Xerox), ensure your pricing does not assume support beyond what the OEM will actually provide—mirror the buyer’s revised PoP in your schedule.
• Separate diagnostics vs. corrective actions for the UPS work: the requirement calls for diagnosis, repair actions (including parts/consumables), and a report. Build pricing logic that clearly maps cost elements to those deliverables.
• For sole-source intents (Siemens; Lumenis), the competitive angle is usually a well-documented capability statement that challenges exclusivity (only if you truly can), rather than aggressive discounting. If you cannot document authorization/software rights, a low price won’t matter.

Subcontracting / teaming ideas (bullets)

• For the VA Xerox SDVOSB set-aside, consider teaming only if your structure still complies with the limitations on subcontracting (review the referenced VAAR attachment before proposing any split of labor).
• For the UPS troubleshooting requirement, pair a field-service team with a power-quality/UPS specialist who can strengthen fault analysis and reporting—ensure the prime retains control of required deliverables.
• For OEM-locked medical imaging/laser service intents, teaming typically only works if the team includes the authorized OEM service entity for the territory or product line and can document that authorization.

Risks & watch-outs (bullets)

• Sole-source positioning: The Siemens imaging notice states exclusivity in South Korea tied to software rights/authorization. If you respond, expect to prove authorization in writing and align to OEM specs.
• Date/term ambiguity risk: Read the Siemens notice carefully—the period of performance statement includes an apparent typographical issue (“31 August 20231”). Do not assume; confirm in the official notice/attachments before committing to staffing/pricing.
• Subcontracting limitations: The VA Xerox press action explicitly calls out a limitations-on-subcontracting attachment. Noncompliance is an easy disqualifier.
• End-of-life support constraints: Xerox has stated end-of-life and inability to provide support beyond a certain date; your offer should reflect the buyer’s revised PoP (per the attachment) and your plan for supportability.
• Short turnaround expectations on UPS: the report is due no later than one week following troubleshooting and repair; plan resources accordingly.
• Thin notice detail on some actions (Eppendorf epMotion; GE OEC Elite emergency repair): scope, deliverables, and submission requirements likely live in attachments or the full listing—verify before bid/no-bid.

Related opportunities

• Preventive Maintenance and Repair Services for Siemens CT System and Siemens X-Ray Systems at BDAACH, Camp Humphreys
• J074—Communications Xerox Press Service Agreement (SDVOSBC)
• J065—Eppendorf epMotion Service | Follow on Base+2
• UPS troubleshooting (UPS 93PM-L-60 series)
• J065—GE OEC Elite CFD Maintenance *Emergency* Repair (Indianapolis, IN)
• J065—YAG Laser (Lumenis) Follow on Base+4 (Intent to Sole Source)

How to act on this

1. Pick one target that matches your authorization posture (OEM-authorized vs. independent service) and your ability to meet the response timeline.
2. Pull the attachments for the VA Xerox action (subcontracting limitations; price/cost schedule) and mirror their structure exactly.
3. For sole-source intents, decide whether you can credibly challenge exclusivity; if yes, submit a focused capability statement with documentation of authorization/software rights.
4. For the UPS task, draft your diagnosis/repair plan and a sample report outline that matches the required content and one-week delivery window.

Need a fast compliance check and bid/no-bid recommendation? Federal Bid Partners LLC can help you validate eligibility, map the response package to the attachments, and tighten your technical/pricing narrative without overcommitting.