Renewal Notice: State Use Program, SHDH-R1-Y2, Chicago Lighthouse
Federal opportunity from MGMTOPCHI442 - Management Operations - Chicago • DHR - Human Rights. Place of performance: IL. Response deadline: Feb 27, 2025.
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Renewal Notice: State Use Program, SHDH-R1-Y2, Chicago Lighthouse RENEWAL NOTICE THIS IS NOT A SOLICITATION: State Use Program (SUP) Authorized SHDH Call Center services for Sexual Harassment and Discrimination Helpline, a statute-mandated service administered by IDHR. This renewal represents one of two 12-month SUP-authorized renewals, for the period of 2/16/2025 to 2/15/2026. Item # 1: ( 915 - 20 ) Year 1 - Call center and contact center services for incoming and outgoing IDHR calls, including but not limited to, calls for the Sexual Harassment & Discrimination Helpline. Initial Term as approved by State Use Program Committee. (Term 2/16/2024 - 2/15/2025) Year 1 - Call center and contact center services for incoming and outgoing IDHR calls, including but not limited to, calls for the Sexual Harassment & Discrimination Helpline. Initial Term as approved by State Use Program Committee. (Term 2/16/2024 - 2/15/2025) Item # 2: ( 915 - 20 ) Renewal 1, Year 2 - Call center and contact center services for incoming and outgoing IDHR calls, including but not limited to, calls for the Sexual Harassment & Discrimination Helpline. Renewal Term as approved by State Use Program Committee. (Term 2/16/2025 - 2/15/2026) Renewal 1, Year 2 - Call center and contact center services for incoming and outgoing IDHR calls, including but not limited to, calls for the Sexual Harassment & Discrimination Helpline. Renewal Term as approved by State Use Program Committee. (Term 2/16/2025 - 2/15/2026) Item # 3: ( 915 - 20 ) Renewal 2, Year 3 - Call center and contact center services for incoming and outgoing IDHR calls, including but not limited to, calls for the Sexual Harassment & Discrimination Helpline. Renewal Term as approved by State Use Program Committee. (Term 2/16/2026 - 2/15/2027) Renewal 2, Year 3 - Call center and contact center services for incoming and outgoing IDHR calls, including but not limited to, calls for the Sexual Harassment & Discrimination Helpline. Renewal Term as approved by State Use Program Committee. (Term 2/16/2026 - 2/15/2027)
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