SSKiosk RFI. Request for Information to gather ven
Solicitation from SOCIAL SECURITY ADMINISTRATION • SOCIAL SECURITY ADMINISTRATION. Place of performance: MD. Response deadline: Mar 23, 2026. Industry: NAICS 334118 • PSC 7C20.
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Agency & Office
More in NAICS 334118
Description
This is a Request for Information. The agency wants to deploy secure, accessible self-service kiosks nationwide to further modernize service delivery and improve customer experience. These kiosks will empower customers to complete routine transactions independently, reduce lobby congestion, and offer flexible service options. The Self-Service Kiosks will supplement existing check-in systems and integrate with SSA’s network and infrastructure, with robust accessibility features. This initiative enhances, not replaces, in-person service.
amendment 0001: Amendment to extend the RFI due date.
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