Shoreland/Travax-Travel health information subscription-Notice of Intent to Sole Source

NOTICE OF INTENT TO SOLE SOURCE
Online subscription service for preventive and travel health information, including aerial route intelligence, GIS mapping, outbreak tracking, and medical facility intelligence for the DHS Office of Health Security.

Announcement Type: Presolicitation Notice
Announcement Number: ROHS-26-00008
PSC Code: 7A21 – IT and Telecom – Business Application Software (Perpetual License Software)
NAICS Code: 513210 – (Software Publishers)

Subject: Subscription Services for Travel Health & Tracking Information

Introduction
This is a notice of intent in accordance with FAR (Revolutionary FAR Overhaul-RFO) Part 5, not a request for a quotation. A solicitation document will not be issued, and quotations will not be requested.

Purpose
The Department of Homeland Security (DHS), Office of Health Security (OHS) intends to negotiate a commercial FAR (RFO) Part 12, firm-fixed priced, purchase order on a sole source basis with Shoreland, Inc. (933 N Mayfair Rd, STE 208, Milwaukee, WI, 53226. UEI: GJ9JG8822DW5) for their Enterprise Travax Subscription Travel Health Services in support of the DHS OHS mission requirements. The purchase order will be for a base period of 12 months with up to four additional option periods of 12 months each.  

Authority
This acquisition is being conducted in accordance with FAR (RFO) Part 12 procedures (specifically subpart 12.102(a)) and under the authority 41 USC 1901 - Simplified acquisition procedures), allowing the Contracting Officer (CO) to solicit from only one source. The North American Industry Classification System (NAICS) code for this acquisition is 513210 – (Software Publishers) with a size standard of $47 Million. This acquisition is a total set-aside for small business concerns. This notice is posted in accordance with FAR (RFO) subpart 5.101.

Background and Description
OHS is the principal medical, workforce health and safety, and public health authority for DHS. Since the inception of DHS, health security has played a pivotal role in the execution of the Department’s mission. The Office of Health Security positions the Department for a proactive and agile response to the evolving health security landscape. OHS was created via bipartisan and bicameral legislation which permitted the Department to effectuate a mission-targeted reorganization solely focused on departmental workforce health, safety, and medical functions. The roles, responsibilities and authorities of the Department’s Chief Medical Officer and OHS are found in statute including 6 U.S.C. § 350, 6 U.S.C. § 597, 6 U.S.C. § 597a, and 6 U.S.C. § 321q. These authorities are further reinforced via DHS Delegation 26000, Designation 00-26000 (Designated Agency Safety and Health Official), Designation 00-26002 (Anomalous Health Incident Agency Coordination Lead), and numerous Directives and Instructions.

Additionally, OHS is responsible for the oversight and implementation at DHS of numerous government-wide authorities such as those related to Employee Assistance Programs and Health Service Programs (5 U.S.C. § 7901) and Worker’s Compensation Programs (5 U.S.C. § 8101, et seq). OHS also provides significant health leadership and support to ensure that the Department effectively carries out responsibilities related to immigration health under 42 U.S.C. § 249 and the due process clause of the 5th Amendment.

With a mission to protect those who protect the nation, through the delivery of high-quality health, safety, and wellness programs and policies across DHS that are vital to a mission ready and resilient DHS workforce, OHS’ Total Workforce Protection Directorate (TWPD) enriches a mission-ready DHS workforce, including working animals, to promote and sustain workforce health, prevent injury and illness, restore health, and sustain organizational wellness and psychological resilience. TWPD is responsible for programs, projects and activities in alignment with 6 U.S.C. § 350 and 6 U.S.C. § 597. Additionally, TWPD establishes departmental policies for health services programs (5 U.S.C. § 7901 and 5 U.S.C. § 7904), occupational safety and health (29 C.F.R. Part 1960) and workers’ compensation programs (5 U.S.C. § 8101 et seq.). Embedded within TWPD, the Health and Medical Readiness Division (HMRD) works to integrate efforts towards workforce health protection through policy, guidance, and activities that maintain mission continuity while minimizing health threats and work-related injuries or disabilities. HMRD seeks to build and enhance a department-wide occupational medicine infrastructure that supports workforce health activities via overarching policy. The policy will provide a way to link information about all aspects of employee medical readiness for the purposes of improvement, surveillance, and other questions related to workforce health and readiness.

In alignment with OHS statutory authorities, this requirement supports enterprise-level access to preventative and travel health information, ensuring the DHS workforce is equipped with timely evidence-based data to support global readiness missions. This requirement replaces a prior limited-use subscription and is intended to transition DHS into an enterprise-wide capability. The upgraded system shall deliver continuously updated health intelligence for infectious diseases, outbreaks, vaccination requirements, and emergency medical resources worldwide. OHS requires continuous subscription access to an online database that provides the most accurate and up-to-date worldwide incidence and prevalence information for a wide variety of infectious and other diseases; detailed GIS mapping capabilities; detailed reviews and recommendations for preventive measures; an online searchable library; linkages to practitioners globally with real-time information about new outbreaks or other crises; and linkages to reliable hospitals and medical providers to treat the DHS workforce when they are sick or injured. This subscription will significantly improve OHS’s ability to provide the safest possible health environment for its workforce and stakeholders.

The objectives of this requirement are to provide DHS with a comprehensive global health information resource that supports the Department’s medical, occupational health, and travel readiness missions. The services will: Provide enterprise-wide access for up to 1,000 users across DHS Components; Deliver aerial route risk mapping and flight-path intelligence integrating aviation health risks, infectious disease tracking, and environmental exposure data; Deliver customizable reporting dashboards for health security and pre-travel medical decision-making; Provide an automated alert and reporting capability that delivers preventive and travel health risks notifications through email and fully configurable dashboards; Enable integration of aerial route mapping data into mission readiness tools and OHS medical threat assessment workflows; and Ensure 24/7 availability with continuous database updates and responsive technical support. It requires access to a global health intelligence database(s) that deliver continuously updated preventive and travel health information. The platform must include aerial route risk mapping capability, medical and travel risk data, detailed geographic information system (GIS) mapping, and country-specific health intelligence such as vaccination requirements, risks, and countermeasures. The platform shall also include advanced features and functionality enabling customizations covering the following: report building capability, mapping/geospatial tools, destination-specific health intelligence, enterprise resource component modules, aerial route/medical routing functionality, advanced search/locations capabilities, resource expansion/update capabilities, preventative health/education content, medical reference library/knowledge base, and automation of alerts/bulletins.

The Office of Health Security (OHS) conducted market research from September 2025 through December 2025 to identify qualified sources capable of providing an enterprise-level online database and alert service for preventive and travel health information (including global medical and travel health intelligence). OHS conducted market research to determine if sources capable of satisfying the agency’s requirements exist in the commercial marketplace. The goal was to develop and refine requirements that will result in a contract award for a resource that will support department workforce health readiness, travel medicine, and epidemiological monitoring activities across DHS Components. 

Sole Source Determination
The sole source determination is based on the following:
 

Shoreland, Inc.’s Travax platform (Shoreland/Travax), provides a comprehensive, continuously updated travel medicine decision support tool for federal operational deployments. Market research was conducted, including publication of a Request for Information (RFI) on SAM.gov. Three timely responses from three interested vendors were received, but only one vendor (Shoreland/Travax) met all technical and operational requirements required, as determined by the OHS program office. The other interested vendors who responded to the RFI did not demonstrate certain key capabilities, or the complete functionality required, for the OHS’s mission need for Travel Health & Tracking services. The Travax service was identified as the only source that could completely satisfy the full scope of the DHS OHS’s needs. The Shoreland/Travax product is also the primary provider for similar requirements across federal agencies, including the Department of Defense, the Department of State, and White House Medical Groups.  Its capabilities will enable the DHS and its stakeholder’s access to the same updated information on international in-country health threats, risks, countermeasures, and resources enabling a collaborative planning environment throughout government. The platform is a mature, non-developmental, and commercial solution, which requires no further customization or integration beyond traditional software licensing and access provisioning. Additionally, it can be procured at a fair and reasonable price and in accordance with FAR (RFO) Part 12 commercial procedures, with preference to small business concerns). The anticipated sole source award of this requirement is anticipated for late January of 2026.

General Travel Health Subscription Requirements:

The contractor shall provide online subscription services granting access to a global health intelligence database that delivers continuously updated preventive and travel health information. The platform must include aerial route risk mapping capability, medical and travel risk data, detailed geographic information system (GIS) mapping, and country-specific health intelligence such as vaccination requirements, risks, and countermeasures. This subscription service will enhance DHS’s operational medical readiness and workforce protection capabilities by providing timely, evidence-based information to support risk assessment, travel planning, and incident response for both domestic and international operations. The DHS OHS requires a premier decision-support tool that meets the requirement summary described above in order to provide the most accurate, comprehensive, and timely health intelligence to clinicians and operational planners responsible for protecting DHS personnel and stakeholders. This subscription will improve OHS’s ability to maintain a safe, informed, and medically prepared environment for DHS personnel worldwide.

The contractor shall provide access to a 12-month online enterprise and aerial route risk mapping subscription license for a global medical and travel health intelligence system that delivers continuously updated information to support DHS operational medical readiness, health protection, and travel risk management. The subscription system shall include the following minimum functional and content capabilities:

Report Building:

•           Enable users to create single or multi-country reports that consolidate medical, safety, and environmental intelligence.

•           Allow users to configure reports by itinerary, region, or operational need, selecting from pre-defined templates or building ad-hoc custom reports.

•           Reports must include medical summaries, vaccination requirements, emerging-risk bulletins, security updates, and environmental data.

•           Reports shall be exportable in PDF format and viewable online, with the option to include or omit specific data elements.

•           The system shall retain the ability to save the report templates for future reuse and operational standardization.

Mapping and Geospatial Tools:

•           Provide a fully interactive, searchable Geographic Information System (GIS) interface displaying:

o          Global hospital and clinic location, trauma centers, airports, and emergency resources.

o          Disease-distribution overlays (e.g., malaria, yellow fever) and elevation data (meters and feet).

•           Enable search by country, region, city, or coordinates, and allow users to specify a radius for nearby facilities.

•           Provide zoom, filter, and export features for operational planning and briefing materials.

Destination-Specific Health Intelligence

•           Deliver detailed country and regional profiles (minimum 230 countries/territories) including:

o          General economic, climate, and development data.

o          Current health, safety, and outbreak bulletins.

o          Vaccination and prophylaxis requirements.

o          Summaries of infectious and environmental diseases.

o          Traveler-safety and cultural-awareness information.

o          Hospital directory listings with trauma designations, emergency capabilities, and contact information.

Enterprise Resource Component:

The system shall include an enterprise-level resources module that provide access to a continuously updated database of medical and logistical support facilities relevant to travel and emergency response. level module containing a searchable database of global health resources:

•           Resources shall include healthcare institutions, emergency-care sites, transportation nodes, and specialized treatment or support locations.

•           The database shall enable authorized DHS users to identify, compare, and evaluate, and evaluate facilities by type, capability, or proximity to specific operational areas.

•           The system shall permit organization-wide visibility and secure collaboration among DHS Components.

Aerial Route and Medical Routing Functionality:

The system shall provide route-planning capability to support aeromedical and contingency planning for DHS travel missions. This feature shall:

•           Enable users to create and save flight-path routes by specifying origin, destination, and optional stop locations.

•           Automatically generate medical facility proximity data for each selected airport or waypoint.

•           Allow users to annotate routes, adjust map layers, and export route-based medical intelligence reports to Microsoft Word or Adobe PDF formats for operational documentation.

•           Include functions for viewing trip legs, toggling information overlays, and saving screenshots for situational planning.

Advanced Search and Location Capabilities:

•           Support search by city, country, address, postal code, GPS coordinates, or resource name.

•           Provide filtering by facility type, service category, or proximity to a user-defined waypoint.

•           Enable mobile and desktop users to locate relevant facilities relative to their operational location.

•           Include seamless switching between map and list views with zoom functions for details results.

•           Support review of hospital and clinic data associated with route points, including specialty care designations, trauma capability, and emergency contact information.

Resource Expansion and Update Capability:

•           Allow authorized users to submit new facility data or corrections to existing records through a controlled update process.

•           Ensure all submissions undergo verification, approval, and synchronization across the enterprise environment.

Preventive Health and Education Content:

•           Provide curated preventive-care guidance, vaccination information, and workforce-readiness materials suitable for DHS dissemination.

•           Include downloadable templates and operational checklist for clinic or deployment use.

Medical Reference Library and Knowledge Base:

•           Maintain a continuously updated online library containing no fewer than 100 medical and travel health topics.

•           Organize content by category (vaccines, infectious diseases, occupational/ environmental health, traveler safety, special populations, operational materials).

•           Provide at least three content formats:

o          Provider summaries- evidence-based clinical references.

o          Traveler summaries- plain- language education content.

o          Research abstracts/ literature reviews- concise summaries of current scientific findings.

•           Include a section displaying recently added advisories and publications.

Automated Alerts and Bulletins:

•           Deliver continuously refreshed health-risk bulletins, outbreak alerts, safety summaries based authoritative global sources (e.g., Centers for Disease Control and Prevention, World Health Organization, U.S. Department of State).

•           Provide automated notifications or dashboard highlights summarizing newly identified threats or advisories. The automated alert and reporting capability shall deliver preventive and travel health risk notifications through email and fully configurable dashboards.

•           Integration and Support Requirements: Training and User Support: Provide training guides, reference materials, responsive technical support during normal business hours.

Data Integrity and Collaboration: Ensure version control, cross-user synchronization, and traceable update management.

Information for Interested & Capable Parties
Interested parties that believe they could satisfy the requirements listed above for the DHS OHS may clearly and unambiguously identify their capability to do so in writing by or before the response date for this notice. This notice of intent, Not a solicitation.

Any questions regarding this notice must be submitted in writing via email to Mark Namoco, Contract Specialist, at Mark.Namoco@hq.dhs.gov and Brendan Benisek, Contracting Officer, at Brendan.Benisek@hq.dhs.gov. All responses to this notice of intent must be submitted via email to the contacts above, must be timely and complete, and shall be received no later than February 2, 2026, by 5:00 PM Eastern Time.

Each response should include the following Business Information:

1. Contractor Name, Address,
2. Point of Contact Name, Phone Number, and Email address
3. Contractor UEI Number
4. Contractor Business Classification (i.e., small business, 8(a), woman owned, HubZone, veteran owned, etc.) as validated in System for Award Management (SAM). All offerors must register in the SAM located at http://www.sam.gov/portal/SAM
5. Capability Statement.

End of Notice.