J065--MicroCT Repair

The Department of Veterans Affairs (VA) Greater Los Angeles Healthcare System (VAGLAHS) has awarded a contract for a one-time service repair maintenance of the Scanco MicroCT35 at the VA Sepulveda Ambulatory Care Center. This highly technical instrument is essential for determining the 3D structure and mineralization degree of bone or scaffolds used in bone repair experiments. Due to the proprietary nature of the Scanco MicroCT35, the repairs must be conducted by Scanco USA Inc., the sole authorized supplier and service provider in the United States. The required maintenance includes replacing the X-ray tube with an OEM Hamamatsu X-ray source and performing critical system calibrations. Scanco-certified technicians, possessing the necessary expertise and factory training, are the only personnel qualified to service this equipment without voiding warranties or compromising the equipment's integrity. These specific requirements ensure that the Scanco MicroCT35 continues to deliver precise and reliable diagnostic outcomes essential for Veteran care and research purposes. Engaging any other service provider would risk the operational efficiency and accuracy of the equipment, thereby potentially impacting the health and well-being of Veteran patients.