NIH Main Campus Emergency Contract

The National Institutes of Health seeks a contractor to respond to service calls and arrest
emergent conditions to minimize and mitigate damage to facilities, ground structures,
personal property equipment, and installed equipment and systems and danger to
personnel. The Contractor shall perform emergency service orders 24 hours a day, seven
days a week throughout the contract period. The Contractor shall provide a toll-free (24
hour a day) phone number and an email address that can be used to report emergencies in
need of repair. These emergencies are recorded within the government computerized
data collecting software system, Nuvolo, or a contractor supplied software. The
contractor will be provided with a Nuvolo work request number, the location, and a short
description of work from the COR. The contractor will have access to Nuvolo to
maintain the record of each project for the duration of this task order. When a project is
completed, the contractor shall indicate the completion in Nuvolo and send an email to
the COR that includes a copy of an invoice that states labor hours and material cost
within ten (10) days of completion. The annual estimated value of the proposed
requirement is based on need and emergency occurrences; historical data indicates that
approximately $2-4 million per year. The General Intent of this requirement is to award a
single award IDIQ contract. The period of performance is 17 June 2026 to 16 June 2031.