RFP 26-2922-1603, Customer Self Service Solution -Waterworks
Federal opportunity from LA78NNCITY • City of Newport News. Place of performance: VA. Response deadline: Feb 27, 2026.
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Point of Contact
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Description
The purpose of this Request for Proposals (RFP) is to solicit proposals from qualified SAP partner firms to furnish/provide a fully integrated Customer Self-Service Portal solution, inclusive of software (SaaS), implementation, system integration, data and user migration, training, and ongoing support services. The objective of this solicitation is to select a single Offeror capable of delivering a turnkey, enterprise-grade customer portal that improves customer experience, supports operational efficiency, integrates with Waterworks ' SAP environment, and aligns with Waterworks' long-term SAP S/4HANA modernization roadmap. The goal is to modernize the existing technology, streamline operations, and ensure robust client ownership and knowledge transfer.(See attached for the link to OpenGov to respond electronically)Please note that only initial procurement opportunities are posted on eVA. To receive notification of Addenda, Award, pre-submittal meetings and other relevant information for this project, please FOLLOW the project on OpenGov Procurement
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BidPulsar Analysis
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FAQ
How do I use the Market Snapshot?
It summarizes awarded-contract behavior for the opportunity’s NAICS and sector, including a recent pricing band (P10–P90), momentum, and composition. Use it as context, not a guarantee.
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The signal updates as new awarded notices enter the system. Always validate the official award and solicitation details on SAM.gov.
What do P10 and P90 mean?
P10 is the 10th percentile award size and P90 is the 90th percentile. Together they describe the typical spread of award values.