MTS IntegraTRAK Support Services Agreement Renewal
Federal opportunity from Marion County. Place of performance: OR. Response deadline: Sep 22, 2025.
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Point of Contact
Agency & Office
Description
MTS IntegraTRAK Support Services Agreement Renewal
Files
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BidPulsar Analysis
A practical, capture-style breakdown of fit, requirements, risks, and next steps.
Marion County is seeking a renewal of an existing “MTS IntegraTRAK Support Services Agreement,” with responses due by 2025-09-22 15:00 UTC. The notice provides only the title/description, implying a continuation of current vendor support rather than a new implementation. This is likely a low-scope procurement focused on maintaining support coverage (e.g., licensing/support entitlement and service continuity) for the IntegraTRAK system. Because the brief lacks scope and contract details, bidders should first confirm whether this is restricted to the incumbent/publisher or open to authorized resellers/partners.
Renew Marion County’s existing support services agreement for MTS IntegraTRAK to ensure continued vendor support coverage and continuity of operations.
- Confirm current MTS IntegraTRAK support agreement details (coverage level, included modules, service hours, SLA terms) and align renewal to existing entitlement
- Provide renewal quote and commercial terms for the support services period
- Document support delivery approach (ticketing/escalation path, response targets, points of contact) consistent with the current agreement
- Coordinate renewal processing to avoid lapse in coverage before/at renewal effective date
- Renewal pricing/quote for MTS IntegraTRAK Support Services Agreement (clearly stating what is included)
- Statement confirming authorization to provide/renew MTS IntegraTRAK support services for Marion County
- Support model summary (how Marion County requests support, escalation, hours of coverage, and any SLAs if applicable)
- Assumptions/clarifications section identifying any information needed from Marion County to finalize the renewal
Source coverage notes
Some notices publish limited source detail. Confirm these points before final bid/no-bid decisions.
- Solicitation documents/attachments (SOW, terms, required forms, submission instructions)
- Whether procurement is restricted to incumbent/OEM or open to authorized resellers
- Current agreement details (term, coverage/tier, modules/entitlements, SLAs)
- Place of performance and any on-site support requirements
- NAICS/PSC codes and any set-aside/eligibility requirements
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