Certification User Group: Training, Planning, and Facilitation

Obtain a vendor to plan and facilitate a Certification User Group and provide associated training—likely organizing meetings, guiding discussions, and producing actionable outputs (plans, agendas, summaries) that support the group’s certification-related work.

• Firms with demonstrated experience facilitating multi-stakeholder user groups and delivering training programs for government clients
• Training and organizational development providers that can combine planning + facilitation + instruction in one engagement
• Consultancies with public-sector experience supporting certification-related programs (if applicable to their past performance)

• User group planning: propose structure, cadence, agendas, and annual/quarterly workplan for the Certification User Group
• Facilitation services: lead user group sessions, manage stakeholder input, and drive decision-making/discussion to outcomes
• Training: develop and deliver training tied to the Certification User Group’s needs (content, delivery method, and schedule to be defined by buyer)
• Documentation: capture meeting outputs (notes, action items, decisions) and maintain a running plan/backlog of topics

• Approach narrative explicitly covering training, planning, and facilitation for the Certification User Group
• Facilitator/trainer resumes highlighting comparable user group facilitation and training delivery
• Sample artifacts: agenda templates, facilitation plan, training outline, and example meeting summary/action log (if permitted)
• Project management plan describing cadence, communications, and documentation practices
• Past performance references relevant to facilitation and training for public-sector clients