RFI - ITSM Platform
Federal opportunity from 107040 - Enterprise Information Services | 000 - Administrator • Department of Administrative Services. Place of performance: OR. Response deadline: Mar 06, 2026.
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Description
RFI - ITSM Platform
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BidPulsar Analysis
A practical, capture-style breakdown of fit, requirements, risks, and next steps.
The State of Oregon is seeking information through an RFI for an ITSM Platform under the Enterprise Information Services division. Responses are due by March 6, 2026. This RFI aims to gather insights on potential solutions and capabilities in the IT service management space to enhance state operations.
The buyer is looking to evaluate various ITSM platform options to determine the suitability for the state’s IT service management needs.
- Gather information on ITSM platforms
- Evaluate vendor capabilities
- Assess integration possibilities
- Determine cost implications of various solutions
- Company profile and ITSM experience
- Product information and capabilities
- Case studies or examples of similar implementations
- Pricing models and structure
Source coverage notes
Some notices publish limited source detail. Confirm these points before final bid/no-bid decisions.
- Specific requirements for the ITSM platform features
- Budget range or investment threshold
- Details on existing systems and integrations
- Criteria for evaluating vendor responses
- Number of intended users for the platform
- Potential timeline for implementation
- Any regulatory considerations or requirements
- Contact information for clarifying questions
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