Department of Human Services
Federal opportunity from Maryland Department of Human Services. Place of performance: MD. Response deadline: Sep 21, 2016.
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Point of Contact
Agency & Office
Description
After Hours Crisis Line – SMCDSS/CWS-17-002S
AGENCY CONTROL NUMBER:
SMCDSS/CWS-17-002S
Pre Bid Conference Date:
September 9, 2016 – 10:00 AM
Bid Opening Date:
September 28, 2016 – 2.00PM
Bid Due Date:
September 21, 2016 – 2:00PM
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Amendment No. 1 .doc
208 KB
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Attachment F (Bid Form Instruction).xls
57.5 KB
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Invitation For Bids (IFB).doc
17.04 MB
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Questions and Responses Series 1 (1-4) - SMCDSS.CWS.17.002.doc
41.5 KB
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Files
Files size/type shown when available.
BidPulsar Analysis
A practical, capture-style breakdown of fit, requirements, risks, and next steps.
The Maryland Department of Human Services is soliciting bids for the After Hours Crisis Line under solicitation SMCDSS/CWS-17-002S. Bids are due by September 21, 2016, with a pre-bid conference scheduled for September 9, 2016. This opportunity presents a significant engagement for firms with experience in crisis intervention and support services, necessitating clear compliance with the bidding guidelines outlined in the provided documents.
The buyer is seeking qualified vendors to provide after-hours crisis hotline services, focusing on effective response and support for individuals in crisis situations.
- Firms specializing in mental health support and crisis intervention services.
- Companies with prior experience providing similar hotline services.
- Organizations capable of staffing a 24/7 crisis response line.
- Attend the pre-bid conference on September 9, 2016.
- Prepare and submit bids by September 21, 2016.
- Review and comply with the technical requirements detailed in the IFB documents.
- Integrate feedback from the Questions and Responses Series into bid preparation.
- Completed bid form as per Attachment F.
- Compliance with all stated qualifications and requirements in the IFB.
- Submission of any required certifications and disclosures.
More BidPulsar strategy notesCompliance, pricing, teaming, risks, questions, and coverage notes
- Ensure adherence to the specific deadlines mentioned.
- Follow the format and submission guidelines in the IFB document.
- Consider competitive pricing based on market rates for crisis hotline services.
- Include any potential cost savings or efficiencies.
- Look for partnerships with mental health professionals to strengthen service delivery.
- Consider teaming with local organizations familiar with the Maryland landscape.
- Late submissions due to mandatory pre-bid conference attendance could disqualify bids.
- Incomplete compliance with technical requirements may lead to rejection.
- What specific metrics will be used to evaluate hotline effectiveness?
- Are there existing protocols for staff training that need to be followed?
Some notices publish limited source detail. Confirm these points before final bid/no-bid decisions.
- Details on the performance metrics expected from the service provider.
- Clarification on any existing vendors involved in the current service.
- Potential budget limits for this contract.
- Specific qualifications required for staff managing the hotline.
- Compliance requirements with state regulations regarding hotline operations.
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