Department of Human Services
Federal opportunity from Maryland Department of Human Services. Place of performance: MD. Response deadline: Aug 14, 2013.
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Point of Contact
Agency & Office
Description
Invitation for Bids for After Hours Crisis Line Services
>Date Issued: July 8, 2013 Date Due: August 14, 2013 at 3:00PM EST
DHR AGENCY CONTROL NUMBER: SMCDSS/CWS14-002-S
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1-IFB FY14 FINAL SMCDSS AHCL IFB (1).docx
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Attachment A and A1 Bid Form and Instructions (3).doc
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Attachment B to E Affidavits Sample Contract and EFT Form.docx
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Attachment F to H Lobbying Living Wage Hiring Agreement (1).doc
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Attachment I Bid Submission Checklist (2).doc
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Attachment J Annotated Code (1).docx
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Attachment K Contract Compliance Checklist and Time Frames FY14 (5).docx
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Attachment L Monthly Coverage Schedule Sample (1).doc
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Attachment M Monthly Static Log Sheet Sample (2).doc
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Attachment N Sample Invoice (2).doc
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Attachment O Bidder Minimum Qualifications (2).doc
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attachment P 716 Adult Protective Serv Intake FY14 (1).pdf
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attachment Q Child Protective Serv Intake FY14 (1).pdf
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Attachment R 1 Investment Activities in Iran Act (3).doc
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Attachment R Certification Regarding Investments In Iran (2).doc
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Files
Files size/type shown when available.
BidPulsar Analysis
A practical, capture-style breakdown of fit, requirements, risks, and next steps.
The Maryland Department of Human Services is soliciting bids through IFB 139 for After Hours Crisis Line Services, with a due date of August 14, 2013, at 3:00 PM EST. This initiative involves critical service delivery during off-hours that supports vulnerable populations. Bidder qualifications and contract compliance are stipulated in multiple attachments, emphasizing the need for timely, effective communication and adherence to the state's regulatory standards.
The Maryland Department of Human Services aims to secure a reliable provider for After Hours Crisis Line Services to support individuals in need outside of regular business hours, ensuring continuity of care and assistance.
- Organizations with experience in crisis intervention services.
- Bidders familiar with operational demands of after-hours support.
- Entities that have previously worked with state healthcare or human services programs.
- Assess bidder qualifications as outlined in Attachment O.
- Develop and submit comprehensive response based on provided bid forms and instructions.
- Ensure compliance with all stipulations in the bid submission checklist (Attachment I).
- Establish a plan for service delivery and documentation as per Attachment K and L.
- Completed Bid Form as per Attachment A.
- Affidavits and sample contract documentation as included in Attachment B.
- Submission of the Bidder Minimum Qualifications document.
- Completion of the Contract Compliance Checklist.
More BidPulsar strategy notesCompliance, pricing, teaming, risks, questions, and coverage notes
- Bidder must adhere to the Lobbying Living Wage Hiring Agreement in Attachment F.
- Investigation on compliance regarding the Investment Activities in Iran Act is necessary (Attachment R).
- Monthly logs and invoices must follow the structures in Attachments M and N.
- Competitive pricing is crucial; consider local rates for crisis response services.
- Include all potential costs associated with staffing and operational overhead in the bid.
- Assess pricing against previous state contracts for similar services.
- Consider subcontracting with local mental health providers for specialized support.
- Develop partnerships with existing crisis line operators for resource sharing.
- Engage technology partners for hotline infrastructure.
- Risk of non-compliance with the bid submission checklist leading to disqualification.
- Potential gaps in staffing during high demand periods if not addressed adequately.
- Delays in response time due to inadequate resources.
- What are the specific expected outcomes for the crisis line services?
- How does the agency define success for the awarded contract?
- Are there metrics in place for assessing service delivery performance?
Some notices publish limited source detail. Confirm these points before final bid/no-bid decisions.
- Specific financial thresholds or budget constraints.
- Detailed responsibilities expected from the awarded contractor.
- Information on current service levels and performance metrics.
- Any existing contracts or performance history relevant to this service.
- Clarification on penalties for non-compliance with service expectations.
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