FY26_RFI-ICN System Replacement

RFI Information

This Request for Information (RFI) is on behalf of Immigration and Customs Enforcement (ICE), Homeland Security Investigations (HSI). THIS IS A RFI ONLY. This is not a solicitation announcement. This RFI is solely for market research, planning and information gathering purposes and is not to be construed as a commitment by the Government to issue a subsequent solicitation (Broad Agency Announcement, Request for Proposal, etc.). This RFI does not commit the Government to contract for any supply or service. ICE is currently not seeking proposals. Responders are advised that the U.S. Government will not pay any costs incurred in response to this RFI. All costs associated with responding to this RFI will be solely at the interested party's expense. Not responding to this RFI does not preclude participation in any future solicitation. The information provided in this RFI is subject to change and is not binding on the Government. All submissions become the property of the Government and will not be returned.

If you submit proprietary information, you must clearly mark “PROPRIETARY” on every sheet containing such information and segregate the proprietary information to the maximum extent practical from other portions of your response (e.g., use an attachment or exhibit). Respondents are responsible for adequately marking proprietary information in their response. All information received in response to this RFI that is marked “Proprietary” will be handled accordingly.

RFI Purpose

This RFI is seeking market research information to obtain industry feedback from qualified professionals that could provide operational solutions. It is the Government's intent to select several respondents to this RFI to present a live demonstration of their operational capabilities, platforms and data services that can support the overall need. This RFI does not constitute a solicitation, nor does it commit the Government to issue a solicitation or make an award.

RFI Background  

The Department of Homeland Security (DHS), Immigration and Customs Enforcement (ICE), is gathering information about contracting support with critical ICE Communications Network (ICN) System Replacement Initiative. The objective is to design, develop, and deploy a next-generation replacement for the ICN system, ensuring continued support for mission-critical communications, operational continuity, and compliance with statutory mandates. The strategic outcome is to improved system resilience, scalability, and reduced risk of communication disruption during emergencies or system failures.

The ICN System Replacement Initiative is essential to maintaining ICE’s operational effectiveness and national security posture. By deploying a modern, resilient, and scalable communications platform, ICE will ensure timely dissemination of critical information, support statutory mandates, and empower its workforce to respond rapidly to evolving challenges.

Response instructions

1. Respond to questions on Microsoft form https://forms.office.com/g/ASiZWKBvLK
2. Written Submission

• Page limit: 10 pages maximum
• Format: PDF or Word, Times New Roman 12-point font 
• Cover Page: Introduction/Company Overview (limited to one page) including the following

• Name of Entity/Company (Corporate/Principal Office, including doing business as (DBA) name)
• Primary point of contact (POC) (name, and e-mail address)
• Unique Entity Identifier (UEI)
• North American Industry Classification System (NAICS) Code (anticipated)
• Product Service Code (PSC) (anticipated)