26-003 Telephonic Interpretation Services for the DMV Legal Affairs Division

26-003 Solicitation Questions and Answers 2/9/2026 (Please read and review entire solicitation, as well as information below) 26-003 Telephonic Interpretation Services for the DMV Legal Affairs Division Current Contractor: Accent On Languages, Inc Current Contract Term: 9/7/2023 - 6/30/2026 Current Contract Total Cost : $35,081.30 Current Contract Rate Per Minute: $1.45 Please read and review entire solicitation before submitting any and all inquiries. Upcoming Term: thirty-six (36) months (see Schedule of Events for proposed start date of contract). See Exhibit A, Scope of Work, for a complete description of services. Bidder Qualifications: Bidder must be certified by the State of California, Department of General Services (DGS), Office of Small Business and Disabled Veteran Enterprise Services (OSDS) as a Certified Small Business. All contractor personnel that will be utilized to perform services under the contract shall undergo and clear a background check prior to performing any services under the contract. Background checks shall be processed by an authorized Department of Justice (DOJ) Live Scan site. All contractor personnel that fail to pass the background check shall be banned from performing any services under the contract, and the contractor shall propose replacement personnel immediately. When requested by the contractor, the DMV will provide contractor personnel with authorized DOJ Live Scan services at DMV Headquarters in Sacramento, CA at no cost to the contractor¿s personnel, unless the DMV no longer offers the services to contractors. In the event the DMV no longer offers the services to contractors or the contractor elects to have contractor personnel obtain authorized DOJ Live Scan services at any other location, the contractor shall be responsible for any costs incurred to complete background checks at other locations. The Contractor shall work with the DMV Project Manager(s) and/or Contract Coordinator specified in the contract to ensure that background checks have been completed and approvals have been provided by the DMV¿s Human Resources Branch. The bidder¿s principal place of business must be within the State of California and all interpreter personnel to be utilized by the bidder must reside within the continental United States of America. The bidder must complete and submit Exhibit I, Certification of Interpreter, with other required bid documents. Bids shall be deemed non-responsive if this attachment is not submitted. Schedule of Events Written questions regarding this SB bid are due by: 2/5/2026 5:30PM Written responses to SB bid questions released by: 2/9/2026 5:30PM Final date for bid submission: 2/13/2026 11:59PM Proposed start date of contract: 7/1/2026