End-User IT Outsourcing Services

The objective of this Request for Offer (RFO) is to solicit Responses from potential Respondents to provide End-User IT Outsourcing Services to DIR Customers, acting by and through the Department of Information Resources (DIR). This is a subsequent procurement to DIR-CPO-TMP-442. Potential Respondents should note that requirements and response instructions may not be identical.This solicitation is for services only. The Slide Deck and Attendee List, from the Vendor Market Engagement held on October 14, 2025 at 10AM (CT) are attached to the solicitation package.
Class/Item Code: 91579-*Telecommunication Services (Not Otherwise Classified); 92031-*Installation Of Computers, Peripherals, And Related Equipment (Including Software); 92035-*Modification Of Existing Equipment (Including Cost Of Parts); 92037-*Networking Services (Including Installation, Security, And Maintenance); 92039-*Processing System Services, Data (Not Otherwise Classified); 92041-*Retrieval Services, Information; 92045-*Software Maintenance and Support Services and Updates and Data Hosting Services; 92046-*Software Updating and Upgrading Services; 92047-*Support Services, Computer (Includes Computer Warranties); 93921-*Computers, Data Processing Equipment And Accessories (Not Word Processing Equipment), Maintenance And Repair; 93972-*Radio/Telecommunications/Telephone Equipment (Including 911 Systems And Facsimile Transceivers) Maintenance And Repair; 95805-Asset Management Services; 95823-*Computer Management Services; 95868-Support Services, Management; 95870-Outsourcing Services For Management, Operation, Etc. (Purchasing, Etc.); 98412-*Bursters, Decollators, Detachers, Etc., Rental Or Lease; 98419-*Communication Boards, Control Units, Modems, Processors And Protocol Converters, Etc., Rental Or Lease; 98423-*Computers, Microcomputer, Rental Or Lease; 98424-Computers, Microcomputer, Handheld, Laptop And Notebook, Rental Or Lease; 98426-*Computers, Mini And Mainframe, Rental Or Lease; 98430-*Computer Accessories (Not Otherwise Classified) Rental Or Lease: Crt Holders, Forms Tractors, Wrist Supports, Etc.; 98434-*Covers And Enclosures (Acoustical And Protective) For Computer Equipment Rental Or Lease; 98439-*Drives, Rental Or Lease: Cdrom, Hard, Floppy And Tape; 98454-*Peripheral Miscellaneous Rental Or Lease: Keyboards, Mice, Monitors, Etc.; 98457-*Power Supplies Rental Or Lease: Surge Protectors, Ups, Etc.; 98460-*Printers And Plotters, Computer (All Types), Rental Or Lease; 98483-*Scanner And Reader Rental Or Lease; 98484-Servers, Rental or Lease; 98487-*Terminals, Crts And Remote Job Entry Devices Rental Or Lease; 98492-*Word Processing Equipment Rental Or Lease;
Agency/TX SmartBuy Member #: 313
Contact: Thuvan Huynh | thuvan.huynh@dir.texas.gov | (512) 475-4620