Software & Implementation Services for Work Mgmt System & Customer Relationship Mgmt System

Bid Postings • Software & Implementation Services for Work M Skip to Main Content Create a Website Account - Manage notification subscriptions, save form progress and more. Website Sign In Search Government Departments Services Community I Want To Home Bid Postings Print Sign up to receive a text message or email when new bids are added! Print Bid Title: Software & Implementation Services for Work Mgmt System & Customer Relationship Mgmt System Category: Administration Status: Closed Description: Advertisement for Proposals The City of Bismarck, North Dakota will receive separate sealed proposals for the following item at the office of the IT/GIS Manager. Proposals will be received and publicly acknowledged at the location, date and time stated below. Only the name of the proposers responding to this request for proposals shall be read aloud. Proposal Title: Software and Implementation Services for Work Management System (WMS) and Customer Relationship Management System (CRM) Submission Deadline: March 11, 2016 The City of Bismarck, North Dakota seeks proposals from qualified vendors for a Work Management System (WMS) and Customer Relationship Management System (CRM) as well as system implementation services. The scope of this request will include, but is not limited to: an implementation project plan, implementation methodology, communication plan, project change management plan, software customization plan, system interface plan, and data conversion plan, implementation testing plan, quality assurance plan, pre- and post- implementation support plan, and a training plan. The proposer shall also provide project management resources leading to the successful implementation of the system. Criteria for selection will be based on price, experience, level of fit of the proposed system based on the City’s functional and technical requirements, implementation approach, service and support. The selection process will be conducted in accordance with the Request for Proposals and will be led by in-house project and evaluation teams. Product demonstrations and vendor reference checks will also be used to select a vendor. The Request for Proposals may be obtained beginning Friday, February 12, 2016 in the office of the IT/GIS Manager located in City/County Building at 221 N. 5th Street, Bismarck, North Dakota 58501. The documents are also available on the City’s website at www.bismarck.org on the “Bids and RFPs” page. Interested parties shall submit information as specified in the Request for Proposals to the City of Bismarck before 4:00 PM Central Time on March 11, 2016. Further information or questions can be addressed to Christopher Blough at . Until the final award by the Bismarck City Commission, said Commission reserves the right to reject any or all bid proposals, to waive technicalities, to re-advertise, to proceed otherwise when the best interest of said Commission will be realized herein. No bid may be withdrawn for a period of at least 180 days after the actual date of opening thereof. Note: A vendor pre-proposal meeting will be held on February 19, 2016 at 1:00 PM Central Time. The conference will be hosted via teleconference as noted in the RFP. Wayne Stoppler, IT/GIS Manager Publication Date/Time: 2/12/2016 8:00 AM Publication Information: Published in Bismarck Tribune on February 12 & 19, 2016 Closing Date/Time: 3/11/2016 4:00 PM Addendum Date/Time: Addendum 1 - February 26, 2016, Addendum 2 - March 4, 2016 Related Documents: City of Bismarck - RFP for a WMS and CRM City of Bismarck - WMS and CRM Selection - Pricing Forms City of Bismarck - WMS and CRM Selection - Specifications City of Bismarck - WMS and CRM Selection - Vendor Forms Addendum 1 - City of Bismarck - RFP for a WMS and CRM Addendum 2 - City of Bismarck - RFP for a WMS and CRM Return To Main Bid Postings Page Live Edit Legislative Policy Safely to School Starting / Expanding a Business Bismarck Streets Capital Area Transit (CAT) Convention & Visitors Bureau Emergency Notification System Registration Northern Plains Commerce Centre On-Line Permits - eTRAKiT Property Information Public Notices Public Works Utility Bill Payment Strategic Plan Together 2045 Plan View Government Meetings Vote Agendas & Minutes Agenda Center Report a Concern Notify Me® Online Payments GIS Maps Careers Mission Statement: To provide high-quality public services in partnership with our community to enhance our quality of life. Contact Us Department Contacts Community Political Subdivisions Bismarck Parks and Recreation District Bismarck Public Schools Burleigh County State of North Dakota /QuickLinks.aspx Site Links Accessibility Copyright Notices Website Disclaimer Privacy Statement Site Map Government Websites by CivicPlus® /QuickLinks.aspx Back to Home Government Websites by CivicPlus® Loading Loading Do Not Show Again Close Arrow Left Arrow Right [] Slideshow Left Arrow Slideshow Right Arrow