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Department of General Services

Development and Implementation of a WfMS for IERs

Solicitation: 6100064072
Notice ID: 2129fec56a9de49ce93a9c84d1d6f6e9
DepartmentDepartment of General ServicesStatePAPostedNov 24, 2025, 12:00 AM UTCDueFeb 11, 2026, 07:00 PM UTCExpired

Federal opportunity from Department of General Services. Place of performance: PA. Response deadline: Feb 11, 2026.

Market snapshot

Baseline awarded-market signal across all contracting (sample of 400 recent awards; refreshed periodically).

12-month awarded value
$966,282,829
Sector total $966,282,829 • Share 100.0%
Live
Median
$170,625
P10–P90
$31,950$4,467,336
Volatility
Volatile200%
Market composition
NAICS share of sector
A simple concentration signal, not a forecast.
100.0%
share
Momentum (last 3 vs prior 3 buckets)
+100%($966,282,829)
Deal sizing
$170,625 median
Use as a pricing centerline.
Live signal is computed from awarded notices already observed in the system.
Signals shown are descriptive of observed awards; not a forecast.

Related hubs & trends

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Map for PA
Live POP
Place of performance
Statewide County, PA
State: PA
Contracting office
Not listed

Point of Contact

Name
Bhavya Gowda
Email
bgowda@pa.gov
Phone
717-705-5389
Name
Bhavya Gowda
Email
bgowda@pa.gov
Phone
717-705-5389

Agency & Office

Department
Department of General Services
Agency
Not available
Subagency
Not available
Office
Procurement
Contracting Office Address
Not available

Description

The Pennsylvania Insurance Department (PID) seeks a qualified Contractor to design, develop, test, and implement a Salesforce-based, vendor-hosted Workflow Management System (WfMS) for the Health Coverage Access, Administration, and Appeals (HCA3) Bureau. The system will automate and streamline the management of Independent External Reviews (IERs) for consumers and members of commercial insurance, Managed Care Organizations (MCOs), and Independent Review Organizations (IROs).
The new Salesforce solution will replace the current manual SharePoint and Excel-based process, improving efficiency, security, scalability, and accuracy in handling IER cases. The Contractor will be responsible for system implementation, hosting, and ongoing maintenance and support. PID prefers an agile development approach, though hybrid or vendor-defined methodologies are acceptable.
Use the following text for RFPs only:
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Technical support is available via Jaggaer at
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JAGGAER Support or (800) 233-1121

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BidPulsar Analysis

A practical, capture-style breakdown of fit, requirements, risks, and next steps.

Analysis is being generated for this notice. Check back shortly.

FAQ

How do I use the Market Snapshot?

It summarizes awarded-contract behavior for the opportunity’s NAICS and sector, including a recent pricing band (P10–P90), momentum, and composition. Use it as context, not a guarantee.

Is the data live?

The signal updates as new awarded notices enter the system. Always validate the official award and solicitation details on SAM.gov.

What do P10 and P90 mean?

P10 is the 10th percentile award size and P90 is the 90th percentile. Together they describe the typical spread of award values.