Development and Implementation of a WfMS for IERs
Federal opportunity from Department of General Services. Place of performance: PA. Response deadline: Feb 11, 2026.
Market snapshot
Baseline awarded-market signal across all contracting (sample of 400 recent awards; refreshed periodically).
Related hubs & trends
Navigate the lattice: hubs for browsing, trends for pricing signals.
Point of Contact
Agency & Office
Description
The Pennsylvania Insurance Department (PID) seeks a qualified Contractor to design, develop, test, and implement a Salesforce-based, vendor-hosted Workflow Management System (WfMS) for the Health Coverage Access, Administration, and Appeals (HCA3) Bureau. The system will automate and streamline the management of Independent External Reviews (IERs) for consumers and members of commercial insurance, Managed Care Organizations (MCOs), and Independent Review Organizations (IROs).
The new Salesforce solution will replace the current manual SharePoint and Excel-based process, improving efficiency, security, scalability, and accuracy in handling IER cases. The Contractor will be responsible for system implementation, hosting, and ongoing maintenance and support. PID prefers an agile development approach, though hybrid or vendor-defined methodologies are acceptable.
Use the following text for RFPs only:
Please
click here
to view the list of solicitations.
All Offerors are required to create a user profile within our JAGGAER portal.
Please
click here
to go to the portal.
PROPOSALS WILL ONLY BE ACCEPTED ELECTRONICALLY THROUGH JAGGAER.
Technical support is available via Jaggaer at
JAGGAER Support
JAGGAER Support or (800) 233-1121
Files
Files size/type shown when available.
BidPulsar Analysis
A practical, capture-style breakdown of fit, requirements, risks, and next steps.
FAQ
How do I use the Market Snapshot?
It summarizes awarded-contract behavior for the opportunity’s NAICS and sector, including a recent pricing band (P10–P90), momentum, and composition. Use it as context, not a guarantee.
Is the data live?
The signal updates as new awarded notices enter the system. Always validate the official award and solicitation details on SAM.gov.
What do P10 and P90 mean?
P10 is the 10th percentile award size and P90 is the 90th percentile. Together they describe the typical spread of award values.