RFQ26-01- OPEN CALL FOR WRECKER AND TOWING SERVICES New Bid Due Date: June 30, 2026 - 3:00 PM HOW TO SUBMIT ELECTRONIC RESPONSE OPEN CALL FOR WRECKER AND TOWING SERVICES (WORD VERSION) OPEN CALL FOR WRECKER AND TOWING SERVICES Wrecker and Towing Services Agree

City Agreement # 500XXX 1 WRECKER AND TOWING SERVICES AGREEMENT This Agreement for Wrecker and Towing Services (“Agreement”) is made and entered into on July 1, 2025, by and between Lake Havasu City, Arizona, a municipal corporation (“City”) and _________________ (“Towing Company”), both individually referenced as the “Party” and collectively referenced as the “Parties.” The Parties agree as follows: SECTION 1: DEFINITIONS A. Business Hours – hours of the day when business is normally conducted. B. Evidentiary (“HOLD”) Vehicle - Vehicle required for evidence in traffic violations or other legal actions requiring such evidence and impound pursuant to Arizona Revised Statutes. C. Extraordinary Service - Vehicles requiring retrieval from locations where extraordinary means are necessary. Examples of these situations may include, but not be limited to, recovery from a river bottom, off road area, mountainous area, swimming pool, canal, lake, wash, etc. Also, any vehicle struck, impaled and or not removable though ordinary towing methods involving such items as hydrants, fences, trees, utility pole, large bushes, semi-trucks and trailers or crashing into a building. Also, if any major removal of debris is required before a tow can be accomplished such a s crashing into a block fence where blocks cover the vehicle. D. LHCPD – the Lake Havasu City Police Department E. LHCVMD – the Lake Havasu City Vehicle Maintenance Division F. Maximum Allowed Fees – Maximum rates charged as listed in Exhibit A for towing and storage of any vehicle towed at the direction of the City. The Towing Company may charge less than the fees identified in Exhibit A, but may not charge more than the Maximum Allowed Fees. G. Owner - person entitled to legal possession thereof upon proper proof of ownership or right to possession as provided by law. The determination of the owner or person entitled to legal possession shall be made by the Towing Company. H. Owner Preference – the right of the Owner, person entitled to legal possession, vested party acting in the Owner's best interest, or person in possession of any Vehicle to request some responsible and reasonable person, gratuitous bailee, or bailee for hire of his or her choosing to take charge and care of said Vehicle. I. Rate – a monetary amount charged for a service provided. The term “rate” is synonymous with the terms “fee” and “charge” and shall be used interchangeably. J. Rotation Schedule – any person, firm, partnership or corporation which has been approved by the Lake Havasu City Police Department as being authorized to respond for wrecker or towing service and to participate in the police rotation. The rotation of coverage schedule shall be the City Agreement # 500XXX 2 responsibility of the LHCPD and may be revised at the police chief or designee’s discretion. The police chief’s decision shall be final. The term “rotation schedule” is synonymous with the terms “rotation list” and shall be used interchangeably. K. Traffic Incident Management (TIM) – a planned and coordinated multi-disciplinary process to detect, respond to, and clear traffic incidents and restore traffic flow as safely and quickly as possible. L. Towing – the moving or removing or the preparation of a Vehicle for which a service charge is made, either directly or indirectly of a Vehicle. M. Vehicle – every motor vehicle, recreational vehicle, trailer, tractor-trailer combination, motorcycle, motor scooter, tractor, mower or other industrial equipment which is self-propelled by which any person or property is or may be transported or drawn upon a highway, except vehicles used exclusively upon stationary rails or tracks. N. Wrecker Service – any truck operation used for the purpose of towing, winching, carrying or otherwise removing another Vehicle from a given location. SECTION 2: SERVICES TO BE PERFORMED BY TOWING COMPANY A. The Towing Company agrees to provide the following services: 1. Towing, wrecker service, and storage, when required, of Vehicles from public or private property lying within the corporate limits of Lake Havasu City when so authorized by a representative of the City. 2. When authorized by a representative of the City, provide for the towing and storage of any Vehicle which is towed under the provisions of the Lake Havasu City Code or State law or are otherwise required to be moved by or at the direction of the LHCPD or an authorized City representative, from the point of origin to the place of business of the Towing Company and provide for the towing and storage of any Vehicle from the scene of an accident to a location within the City, as designated by the Owner, other than the place of business of the Towing Company. 3. When authorized by a representative of the City, provide for the towing of any City-owned, confiscated, or leased Vehicle from hook-up to its principal business location or to any location within City limits and billed to the requesting City department. Towing Company may be contacted by representatives from City, LHCPD, or LHCVMD. 4. Promptly clean all debris off the public streets, ways, sidewalks, parks, avenues, and property of the City, and remove the same to a proper place away from the scene of any Vehicle accident if the accident scene is to be, is being, or has been serviced by the Towing Company, or the agent, servants, or employees of the Towing Company, at no additional cost to City. 5. Guarantee that towing/wrecker service shall be rendered at any and all times, as required by this Agreement, twenty-four (24) hours a day, seven (7) days a week, including holidays, and City Agreement # 500XXX 3 that Towing Company personnel will be subject to call at any and all times. The Towing Company further guarantees that it will be at the requested location within the City limits within forty-five (45) minutes from the time the Towing Company receives a call requesting that a wrecker be dispatched. 6. Upon request by City, provide the City with reasonable assistance in the examination of Vehicles stored by the Towing Company. Such assistance shall include the availability and use of a wrecker at the storage facility for the moving of Vehicles to be examined by the law enforcement authorities. B. All services rendered by the Towing Company under this Section shall be at no expense to the City, unless specifically provided for City Vehicles or identified as Abandoned, Evidence or Seizure on the Vehicle Action Report provided by the on-scene officer. LHCPD will pay the fee for the initial tow of abandoned vehicles per the rates provided in Exhibit A if the vehicle has not been legally claimed after 15 days. Charges for the initial tow may not be billed to any other person or entity if payment for this service was billed to and paid by Lake Havasu City. The initial tow for any Reason for Removal as listed on the Vehicle Action Report other than Abandoned, Evidence or Seizure may be billed to the Owner of the Vehicle or other responsible party according to the rates provided in Exhibit A. C. Right to Cancel Service Call. The City shall have the right to cancel a request for Towing Company services until the time the wrecker arrives on the scene, and there shall be no charge to the City or the Vehicle Owner, or person in possession of the Vehicle. When a wrecker is to be canceled, it must be canceled over the law enforcement radio prior to the wrecker's arrival on the scene. The term "arrival on the scene" means that the responding wrecker has arrived within the close physical proximity of the Vehicle to be towed and the wrecker has stopped in preparation to perform the towing service. SECTION 3: TERM The term of this Agreement commences on July 1, 2025, and terminates as of June 30, 2027. SECTION 4: RATES CHARGED A. In consideration for the services to be provided by the Towing Company under the terms of this Agreement, the Towing Company may charge the Owner of the Vehicle receiving services up to the Maximum Allowed Fees listed in Exhibit A, provided that: 1. The City shall not be liable in the event of nonpayment by the Owner of the Vehicle being towed. 2. The Maximum Allowed Fees to be charged the Owner for towing and storage of any Vehicle towed at the direction of the City shall be as listed in Exhibit A. 3. No other charges, rates or fees, other than those specified and authorized in this Agreement, are allowed for services provided under this Agreement. City Agreement # 500XXX 4 4. The service provided for City-owned or leased Vehicles shall be as outlined in Section 2 and according to the rates provided in Exhibit A. SECTION 5: POSTING CHARGES. A. The Towing Company shall prominently post a sign at the storage facility, in such a manner that it is conspicuous to the public, which lists the charges to be imposed upon Owners whose Vehicles are towed pursuant to this Agreement. B. The Towing Company shall not display any sign or engage in any advertisement indicating an official connection with the City or the LHCPD. SECTION 7: TOWED IN ERROR. The services in Section 2 shall be provided at no cost to the Owner of the towed Vehicle whenever the City determines that the Vehicle was towed in error at the request of the City. In such a case, the City will be responsible for payment for services rendered in accordance with Exhibit A. SECTION 8: SALVAGE RIGHTS. In consideration for the services to be provided by the Towing Company, under the terms of this Agreement, the City hereby grants the Towing Company all salvage rights that may be permitted by law on any Vehicle which may be towed pursuant to this Agreement and as specifically outlined herein excluding those Vehicles seized and held for possible forfeiture by the City. NOTE: The filing of a ten (10) day report is required by Arizona Revised Statutes (A.R.S.) § 28- 4838. SECTION 9: STORAGE FACILITIES. A. The Towing Company shall maintain a storage garage or outside storage facility as follows: 1. Contain a minimum of twenty-five (25) spaces in an area which is completely fenced with a fence of at least six feet in height, constructed from masonry, chain link or equivalent as permitted or required by the appropriate building and zoning regulations. 2. Be located within the geographic boundaries of Lake Havasu City, including county land surrounded or partially surrounded by the Lake Havasu City limits. 3. Comply with Lake Havasu City Zoning Regulations. Storage facilities must meet all applicable City zoning requirements and other State, County and City laws and requirements. The storage facility may be located within a wrecking yard that is in the business for dismantling vehicles. B. Vehicles which have been marked Evidentiary "HOLD" Vehicle for investigative or forfeiture purposes by the City shall be held at the storage facility, unless indicated otherwise, for whatever period of time necessary to properly process the Vehicle and finish the investigation, at no charge to the City. LHCPD personnel shall be permitted access to such Vehicles at any City Agreement # 500XXX 5 time. Vehicles stored in enclosed areas shall be secured from access by unauthorized persons. The Towing Company shall take reasonable steps to protect all stored Vehicles and their contents from theft and damage. No Vehicle designated as an Evidentiary “HOLD” Vehicle by the LHCPD shall be moved from the storage facility without LHCPD’s prior authorization. This does not prevent the Towing Company from charging the Vehicle Owner storage fees as allowed by this Agreement in Exhibit A. SECTION 10: WRECKER EQUIPMENT AND WRECKER COMPANY PERSONNEL. A. The Towing Company name shall be permanently and prominently displayed on its vehicles. Magnetic signs are not acceptable. The tow trucks of the Towing Company shall have current inspection and certification by the Arizona Department of Public Safety and shall maintain the same throughout the term of the Agreement. B. Each driver shall be properly licensed (with correct cl