Army hospital in South Korea signals sole-source for Siemens imaging maintenance (CT + X-ray) — what to do if you can compete

Executive takeaway

This is a notice of intent for a sole-source award for preventive maintenance and repair services on Siemens CT and Siemens X-ray systems at Brian D. Allgood Army Community Hospital (BDAACH) at Camp Humphreys (South Korea). The buyer states Siemens Healthineers Ltd. is the exclusive distributor and service provider in South Korea and that other firms lack required software rights/authorization. Still, the notice explicitly allows capability statements or quotations from responsible sources for consideration.

What the buyer is trying to do

The Medical Readiness Contracting Office – Pacific intends to put in place a firm-fixed-price, non-personal service arrangement to keep government-owned Siemens imaging equipment fully functional by performing preventive maintenance and repairs in accordance with OEM specifications. The scope includes providing all labor, parts, material, and travel needed to maintain/repair the systems.

The posting frames this as a long-horizon support need (base period plus option structure) and is positioned as a sole-source due to authorization/software rights in the territory.

What work is implied (bullets)

• Provide preventive maintenance services for Siemens CT and Siemens X-ray systems per OEM specifications.
• Perform repair services to return systems to a fully functional condition.
• Furnish all labor, parts, materials, and travel required to execute maintenance and repairs.
• Support government-owned equipment located at BDAACH, Camp Humphreys (South Korea).
• Operate under a firm-fixed-price, non-personal services arrangement.
• Account for a period of performance described as 1 September 2026 through 31 August 20231 plus options (see watch-outs below).

Who should bid / who should pass (bullets)

Who should bid

• Firms that can credibly demonstrate authorization/software rights to service Siemens CT and X-ray systems in South Korea, or an established relationship that satisfies the buyer’s stated exclusivity concern.
• Service providers capable of covering labor + parts + materials + travel with on-the-ground execution at Camp Humphreys.
• Organizations prepared to submit a capability statement targeted at refuting or qualifying the sole-source rationale.

Who should pass

• Any firm that cannot document OEM authorization and/or software rights for Siemens systems in the relevant territory.
• Companies that can only provide labor but not parts/materials and associated travel/logistics.
• Teams without a practical path to support equipment located in South Korea.

Response package checklist (bullets; if unknown say “verify in attachments”)

• Capability statement addressing Siemens CT/X-ray maintenance and repair, and how you meet OEM-spec service expectations (verify in attachments).
• Proof of authorization/software rights to service Siemens systems in South Korea, or documentation showing you are otherwise authorized by Siemens (verify in attachments).
• Coverage approach for Camp Humphreys: service model, ability to provide parts/materials, and travel/logistics plan (verify in attachments).
• Firm-fixed-price quote structure aligned to the buyer’s intended contract type (verify in attachments).
• NAICS alignment: 811210 with size standard noted as $34M (verify in attachments).
• Solicitation/notice references: Solicitation number W81K0226QA025 and notice ID (verify in attachments).
• Schedule confirmation: response deadline and period of performance as stated (verify in attachments).

Pricing & strategy notes (how to research pricing; do not invent pricing numbers)

This requirement is framed as firm-fixed-price and includes all labor, parts, material, and travel. If you’re considering a response, price research should focus on the total cost to keep systems operational under an OEM-driven standard.

• Benchmark comparable service models: research how Siemens imaging service support is typically priced (e.g., comprehensive coverage vs. PM-only plus T&M repairs) and map your approach to the buyer’s “all-in” expectation.
• Validate parts and travel assumptions: because travel and parts are explicitly included, build pricing around realistic logistics for service in South Korea.
• Use the sole-source rationale strategically: if you can’t undercut on price due to OEM constraints, your best strategy is to prove eligibility (authorization/rights) and reduce perceived risk of non-OEM service.
• Scrutinize the period of performance: the notice contains a date string that appears inconsistent; ensure your pricing narrative and totals match what the buyer ultimately confirms in the final documentation.

Subcontracting / teaming ideas (bullets)

• Teaming with an entity that can provide OEM-authorized Siemens service coverage in South Korea, if you can add value through logistics, scheduling, or hospital support operations.
• Partnering for local execution (on-site responsiveness at Camp Humphreys) while ensuring the prime maintains alignment with OEM specifications.
• If you are Siemens-authorized but capacity-constrained, consider a subcontractor for travel/logistics coordination and parts handling while retaining technical control.

Risks & watch-outs (bullets)

• Sole-source posture: the buyer states Siemens Healthineers Ltd. is the exclusive distributor/service provider in South Korea and that others lack software rights/authorization. If you cannot credibly counter this, chances of award are low.
• Date inconsistency: the period of performance is written as 1 September 2026 through 31 August 20231. Treat this as a red flag and verify in attachments or through official amendments.
• All-in scope: “all labor, parts, material and travel” can create margin risk if parts utilization or travel frequency is higher than expected.
• OEM specification requirement: the scope explicitly ties performance to OEM standards, which can constrain processes, tooling, and software access.
• Not a solicitation: the notice says it is neither a request for quotes nor a solicitation; ensure your response format matches what the notice allows (capability statement/quotation).

Related opportunities

• Preventive Maintenance and Repair Services for Siemens CT System and Siemens X-Ray Systems at BDAACH, Camp Humphreys

How to act on this

1. Decide quickly whether you can document Siemens authorization/software rights applicable to service in South Korea.
2. Draft a capability statement that directly addresses the buyer’s stated sole-source rationale and your ability to perform OEM-spec maintenance and repairs.
3. Build an all-in service approach (labor + parts + materials + travel) and align it to a firm-fixed-price structure.
4. Submit by the stated deadline and verify in attachments any response formatting or content requirements.

If you want an experienced capture partner to help assess whether you can realistically break into a sole-source posture, refine your capability narrative, and package a compliant response, consider working with Federal Bid Partners LLC.